Unfortunately, accidents happen, even during a babysitting service. That is why Charly Cares is collaborating with ''Alicia Insurance'' to make sure our parents are insured in case of possible damage caused during a babysitting service. Think of, for example, material damage such as knocking over a vase while cleaning up, or other damage to your possessions caused by the babysitter. Also think of personal injury due to negligence of the Babysitting Angel during the babysitting service.
To better protect our members from the consequences of possible damage, Angels can appeal to babysitter insurance. You will not only be insured for material damage and personal injury, but also for the damage that can ensue because of these. Think of, amongst other things, consequential damage and possibly grief money.
The Babysitter Insurance also covers (up to a certain amount) material damage to property under supervision. These are matters that our Angels are responsible for in use, handling, storage, transport, or for any other reason.
The insured amount is a standard of €1.250.000,- with a sub-limit (approximately) of €50.000,- per claim. So damage to the possessions of you as a client, but also injury caused by the Angel will be compensated if the Angel is liable for this. However, damage cause intentionally is of course not insured.
In the event of unexpected damage, the Angel appeal to our babysitter insurance. If they choose to do so, they have to report this to Charly Cares immediately. In cooperation with ''Alicia Insurance'', the damage claim will be settled so that you, as the injured party, will experience the least possible inconvenience.
Please note: A deductible excess of €125 applies to the Angels.
Disclaimer: Even though we offer a babysitter insurance to our users, it is not mandatory to use this insurance in case of damage. If the Angel is unwilling to cooperate, we cannot offer the insurance.
Safety is of the utmost importance in our community. That is why a parent has the Babysitter Insurance, which means the parent is extra insured for damage caused by the Angel during the babysitting service. Both material and personal injury, sustained during the babysitting service are insured. Damage sustained during a babysitting service is often not covered by a regular liability insurance (WA insurance). That is why the Babysitter Insurance is a valuable addition both for parents as well as Angels. A deductible excess of €125 applies to the Angels. More information >
In that case, the Babysitting Angel should contact the Charly Cares Customer Care Team. They will then send the Angel an email with which they can gain access to the digital claim form from insurer "Alicia Insurance". After the Angel has completed and sent the form, the insurer will contact the Angel as soon as possible. The further settlement of damages is fully handled by insurer "Alicia Insurance".
The costs of the Babysitter Insurance will be charged to the parent. On behalf of our insurer "Alicia Insurance", we charge €0,095 per hour for each babysitting service.
Do you have questions or can we help you with anything? Our Customer Care Team is always there for you. You can reach us by calling 020 - 210 23 23 or by sending a WhatsApp message to +31202102323. We’d love to help you out!
- Operations & Customer Care Manager Rachelle
