What can Charly Cares do for you?

The payment through the app works as follows: when the Angel is at your home, a timer will automatically start, and upon their departure, you stop the timer. Then, you check the times for accuracy and choose whether to pay the Angel privately or through your business (if your employer reimburses for babysitting expenses). If you are paying personally, you can, after consulting with the visiting Angel, choose a payment method:

1. iDeal: Arrange the payment through your bank app. The Angel will be paid within a day.
2. Cash or via Tikkie: Arrange the payment directly with the Angel.
3. Via direct debit: You don't need to do anything else; Charly Cares will debit the amount from your account within 2 working days and pay the Angel after 4 working days.

Note! For a Pet Care booking, a fixed rate applies to that booking. The timer will automatically stop, and you don't need to take any further action. The same applies to a Senior Care booking; the timer will be automatically stopped. Both Pet and Senior Care payments are processed through direct debit.

Yes, we charge €1.99 in booking costs per booking. More information about the subscription can be found on this page.

Angels are able to choose their own hourly rate, so it can be different per Angel. The hourly rate varies between approximately €8 and €15 per hour, it does not matter how many kids you have. The hourly rate stays the same, whether you have 1 or 3 kids.

You also pay the subscription costs and booking costs. The subscription is €13.99 per month and the booking fee is €1.99 per booking + €0,12 per hour insurance costs.

We hate to see you go! To cancel, go to ‘Profile’ > ‘Membership’ > ‘Cancel Membership’. Your membership will be canceled right away.

Important: Canceling your membership on iPhone

If you have an iPhone and want to cancel your membership, you might also need to cancel it through your phone’s settings. This isn’t always required, but it’s good to double-check.

• Go to Settings on your iPhone
• Tap your name
• Cancel your Charly Cares membership under ‘Subscriptions’

On this page you will find the subscription that we offer with associated costs. The monthly amount is €13.99. You then pay € 1.99 in booking costs per booking, and of course the hourly rate of the Angel.

Good to know: a Charly Cares membership does not run per calendar month, but runs per 30 days.

Your free trial membership automatically starts after you have linked your bank account. You need to link your bank account in order to be able to pay the babysitter. After the trial, it will be automatically converted to the paid membership. You will also receive this information via email.