What can Charly Cares do for you?

  • We make sure that each Babysitting Angel is personally interviewed at our office, including background and reference check.

  • Through our Babysitting App, parents can easily rate the Babysitting Angel after each babysitting service, through a rating and review.

  • Our Babysitting Angels are available at any time, whether it concerns an after school babysitting service or a last-minute night out, up until 3 hours in advance.

  • You book and pay the Angel with ease through our Babysitting App.

  • The support team is there 24/7 to help you with a booking or replacement in case of illness of the babysitter.

  • Furthermore, the support team continuously monitors the quality of the Babysitting Angels, through our review system & quality check.

Jouw membership bij Charly Cares

Monthly fee: €13.99 (first 14 days free trial!)

Service fee per booking: €1.99

In addition, of course, you pay your Angel's hourly rate. You can see these rates in the app and are usually between €8 and €15.

Frequently asked questions about the subscription

How do I pay the Angel?

The payment through the app works as follows: when the Angel is at your home, a timer will automatically start, and upon their departure, you stop the timer. Then, you check the times for accuracy and choose whether to pay the Angel privately or through your business (if your employer reimburses for babysitting expenses). If you are paying personally, you can, after consulting with the visiting Angel, choose a payment method:

  1. iDeal: Arrange the payment through your bank app. The Angel will be paid within a day.
  2. Cash or via Tikkie: Arrange the payment directly with the Angel.
  3. Via direct debit: You don't need to do anything else; Charly Cares will debit the amount from your account within 2 working days and pay the Angel after 4 working days.

Note! For a Pet Care booking, a fixed rate applies to that booking. The timer will automatically stop, and you don't need to take any further action. The same applies to a Senior Care booking; the timer will be automatically stopped. Both Pet and Senior Care payments are processed through direct debit.

Are there any booking costs?

Yes, we charge €1.99 in booking costs per booking. More information about the subscription can be found on this page.

What are the costs of a babysitting service?

Angels are able to choose their own hourly rate, so it can be different per Angel. The hourly rate varies between approximately €8 and €15 per hour, it does not matter how many kids you have. The hourly rate stays the same, whether you have 1 or 3 kids.

You also pay the subscription costs and booking costs. The subscription is €13.99 per month and the booking fee is €1.99 per booking.

How do I cancel my membership?

We hate to see you go! To do this, go to 'Profile' > 'Membership' > 'Cancel Membership'. After that, your membership is cancelled.

Important: Cancel Membership on iPhone

Do you have an iPhone and do you want to cancel your membership? Then you also have to cancel the membership in the settings on your phone.

  1. Go to settings on your iPhone
  2. Click on your name
  3. Cancel your Charly Cares membership at 'subscriptions'

What memberships do you offer and which one fits my needs the best?

On this page you will find the subscription that we offer with associated costs. The monthly amount is €13.99. You then pay € 1.99 in booking costs per booking, and of course the hourly rate of the Angel.

Good to know: a Charly Cares membership does not run per calendar month, but runs per 30 days.

When does my free trial membership start?

Your free trial membership automatically starts after you have linked your bank account. You need to link your bank account in order to be able to pay the babysitter. After the trial, it will be automatically converted to the paid membership. You will also receive this information via email.

The cost of your Babysitting Angel

Our Babysitting Angels are allowed to set their own hourly rate and differentiate between a day and evening rate. The rates of our Angels cannot legally be lower than the minimum wage. Therefore we would like to show you an overview of the minimum wage in the Netherlands.

Source: website UWV

AgeMinimum hourly wage
15 years old€3.98
16 years old€4.58
17 years old€5.24
18 years old€6.64
19 years old€7.96
20 years old€10.62
21 years and older€13.27