What does our introductory meeting entail?
Resume & background experience
During the face-to-face meeting, subjects such as (study)background, babysitting experience, and motivation are discussed. It is an absolute must for the Angel to have previous babysitting experience, so we can contact their references immediately.
Personality and motivation
All backgrounds and motivations are welcome at Charly Cares. Most of all, we value integrity and trustworthiness in our babysitters. We also expect a Babysitting Angel to be proactive, social, and representative.
References are discussed during the meeting, but we also always ask the Angel to give us the contact details for at least one reference. The reference is then asked to rate the Angel and write a review. We check the reference(s) before the Angel is allowed to start babysitting.
Our Babysitting Angels’ babysitting experience
Babysitters often experience both day shifts as well as evening- and even night shifts. Of course, every Babysitting Angel will indicate which type of services they prefer, but the Babysitting Angel should always be capable of babysitting during the day and have at least 2 years of experience doing so. During the daytime is when kids often are the most active and therefore require additional attention and care.
Babysitting Angels are only allowed to babysit newborns if they have sufficient baby experience. Makes sense, because taking care of a baby is quite different from other age groups, seeing as how communication is often basically impossible. We differentiate between Newborn (0-6 months), Baby (6-12 months), and Toddler (12-24 months). To test for this type of experience during the introductory meeting we ask several additional questions and carefully look at experience with, for example, bottle-feeding, calming down the child, sleep schedules, and changing diapers. Only Babysitting Angels with this specific type of experience will be matched with families with newborns.
The Pro-icon (extra experienced babysitter)
Our babysitters all love (to take care of) kids. They find it fun and view babysitting as a great and grateful way to earn some extra money.
Angels who, in addition to the required experience, have also taken or completed a child/care-related educational program will have the Pro icon added to their profile. Think of study programs such as teacher training, pedagogy, or medicine, but also Angels who have worked at a daycare or have worked as an au pair.
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But it is not just an introductory meeting
As we said before: trustworthiness and transparency are of paramount importance to us. This is one of the reasons we ask parents to provide a star rating after each babysitting service.
You can also choose to write a review about the Babysitting Angel and the babysitting service. Of course, this review is more detailed and nuanced than a rating, and can therefore provide great feedback for the next family and the Angel themselves. But it's up to you! Both the rating and the review can be changed at any time. The ratings and review system is one of the ways in which we aim to create a safe and transparent environment.