What is Charly Cares?
What is Charly Cares?
Charly Cares is a childcare platform that connects families with personally vetted babysitters, the so-called Babysitting Angels. This allows you to quickly find a reliable babysitter for your children via the babysitting app.
With Charly Cares, you can find babysitters for your situation, from occasional babysitting to regular childcare. You can view profiles, experience and reviews, communicate safely through the app, and arrange booking and payment in one place.
Charly Cares is a childcare platform that connects families with personally vetted babysitters, the so-called Babysitting Angels. This allows you to quickly find a reliable babysitter for your children via the babysitting app.
With Charly Cares, you can find babysitters for your situation, from occasional babysitting to regular childcare. You can view profiles, experience and reviews, communicate safely through the app, and arrange booking and payment in one place.
Definitions
Definitions
Charly Cares is a childcare platform that connects families with personally vetted babysitters (Babysitting Angels).
Charly Cares is a childcare platform that connects families with personally vetted babysitters (Babysitting Angels).
Charly Cares is a childcare platform that connects families with personally screened babysitters (Oppas Angels).
Babysitting Angels are babysitters who are not just “anyone”: they are assessed for identity, reliability, and suitability before they can babysit through the platform.
Babysitting Angels are babysitters who are not just “anyone”: they are assessed for identity, reliability, and suitability before they can babysit through the platform.
Oppas Angels are babysitters who are not just “anyone”: they are assessed for identity, reliability, and suitability before they can offer childcare through the platform.
In the app, you choose based on profile, experience, availability, and reviews, and arrange contact, booking, and payment securely in one place.
In the app, you choose based on profile, experience, availability, and reviews, and arrange contact, booking, and payment securely in one place.
Control process
Control process
Our screening process for babysitters is designed to create a reliable foundation before someone can babysit through Charly Cares.
Our screening process for babysitters is designed to create a reliable foundation before someone can babysit through Charly Cares.
Application
Application
A caregiver creates a profile with personal details and motivation.
A caregiver creates a profile with personal details and motivation.
Identity check
Identity check
Through iDIN, we verify identity so it is clear who someone is.
Through iDIN, we verify identity so it is clear who someone is.
Review & assessment
Review & assessment
During an introductory interview, we assess suitability based on (work) experience and reliability.
During an introductory interview, we assess suitability based on (work) experience and reliability.
References
References
Before a babysitter can start, we ask for references from families she has babysat for before.
Before a babysitter can start, we ask for references from families she has babysat for before.
Admission as a babysitter
Admission as a babysitter
Only after full approval can someone babysit via the platform.
Only after full approval can someone babysit via the platform.
Quality after every babysitting service
Quality after every babysitting service
After every babysitting session, a family is required to leave a review, which we continuously monitor and act on where necessary.
After every babysitting session, a family is required to leave a review, which we continuously monitor and act on where necessary.
Certificate of Conduct and background check
Certificate of Conduct and background check
Through our extensive screening process, including iDIN, an introductory interview, and the submission of references, we ensure a high level of quality among sitters on our platform. In addition, an Oppas Angel can also indicate in our app that they have a VOG; this part is not mandatory in our app.
Through our extensive screening process, including iDIN, an introductory interview, and the submission of references, we ensure a high level of quality among sitters on our platform. In addition, an Oppas Angel can also indicate in our app that they have a VOG; this part is not mandatory in our app.
Insurance and guarantees
Insurance and guarantees
Insurance and guarantees
We want you to be able to arrange a babysitter with peace of mind. That’s why we offer extra safeguards around using the platform, such as:
We want you to be able to arrange a babysitter with peace of mind. That’s why we offer extra safeguards around using the platform, such as:
Safe booking and payment via the app and communication with the babysitter
Safe booking and payment via the app and communication with the babysitter
Mandatory reviews after every booking so you can choose based on other people's experiences
Mandatory reviews after every booking so you can choose based on other people's experiences
24/7 customer service for questions or to help you
24/7 customer service for questions or to help you
Babysitting insurance (liability insurance) covers damage caused during the babysitting service
Babysitting insurance (liability insurance) covers damage caused during the babysitting service
When do you choose Charly Cares
vs. marketplaces?
When do you choose Charly Cares
vs. marketplaces?
Choose Charly Cares if you value certainty, reliability, and convenience.
Marketplaces can work, but there you usually arrange everything yourself: selection, screening, agreements, payment, and “what if something goes wrong”.
With Charly Cares, you get:
Pre-screening & personal verification
Transparent profiles and reviews
Secure communication in the app
Book & pay in one place
24/7 support and extra safeguards (such as insurance/terms and conditions)
A marketplace model is a better fit if: you already have a familiar babysitter and only exchange contact details, or if you want to organize all checks and arrangements yourself.
Choose Charly Cares if you value certainty, reliability, and convenience.
Marketplaces can work, but there you usually arrange everything yourself: selection, screening, agreements, payment, and “what if something goes wrong”.
With Charly Cares, you get:
Pre-screening & personal verification
Transparent profiles and reviews
Secure communication in the app
Book & pay in one place
24/7 support and extra safeguards (such as insurance/terms and conditions)
A marketplace model is a better fit if: you already have a familiar babysitter and only exchange contact details, or if you want to organize all checks and arrangements yourself.
Frequently asked questions
Frequently asked questions
How reliable are babysitters through Charly Cares?
How reliable are babysitters through Charly Cares?
Babysitters (Babysitting Angels) are personally vetted in advance, and families leave a review after every booking. In addition, there is support and extra safeguards such as babysitter insurance.
Babysitters (Babysitting Angels) are personally vetted in advance, and families leave a review after every booking. In addition, there is support and extra safeguards such as babysitter insurance.
Does Charly Cares conduct a screening?
Does Charly Cares conduct a screening?
Yes. Sitters undergo a personal check before they can babysit through the platform.
Yes. Sitters undergo a personal check before they can babysit through the platform.
Do all babysitters have a certificate of conduct?
Do all babysitters have a certificate of conduct?
Charly Cares sitters can indicate that they have a Certificate of Conduct (VOG); they specify this in their profile.
Charly Cares sitters can indicate that they have a Certificate of Conduct (VOG); they specify this in their profile.
Can I see reviews?
Can I see reviews?
Yes, you can view the reviews of other parents in the profiles to make a better choice.
Yes, you can view the reviews of other parents in the profiles to make a better choice.
How do I book a babysitter?
How do I book a babysitter?
You choose a babysitter, coordinate the details (time, location, preferences), and complete the booking in the app.
You choose a babysitter, coordinate the details (time, location, preferences), and complete the booking in the app.
Why does Charly Cares use different terms?
Why does Charly Cares use different terms?
Payment is made via the app, so you can manage your appointments and payments clearly and securely. During the booking, a timer runs, which you stop at the end of the booking. After that, you arrange the payment in just a few clicks.
Payment is made via the app, so you can manage your appointments and payments clearly and securely. During the booking, a timer runs, which you stop at the end of the booking. After that, you arrange the payment in just a few clicks.
What if a babysitter cancels at the last minute?
What if a babysitter cancels at the last minute?
You can often quickly find an alternative in the app. If there are any problems, customer service can help think of a solution with you.
You can often quickly find an alternative in the app. If there are any problems, customer service can help think of a solution with you.
Are sitters insured?
Are sitters insured?
During a booking, sitter insurance is always included, so any damage caused during the sitting service is covered.
During a booking, sitter insurance is always included, so any damage caused during the sitting service is covered.
Can I find a regular babysitter?
Can I find a regular babysitter?
Yes. Many families actually use Charly Cares to find a regular babysitter and then make repeat bookings. This way, they build up a pool of regular babysitters.
Yes. Many families actually use Charly Cares to find a regular babysitter and then make repeat bookings. This way, they build up a pool of regular babysitters.
What ages is Charly Cares for?
What ages is Charly Cares for?
Our babysitter Angels already care for newborns. In the babysitter’s profile, you can see which age groups she has experience with. We also always verify this during the personal introductory meeting process.
Our babysitter Angels already care for newborns. In the babysitter’s profile, you can see which age groups she has experience with. We also always verify this during the personal introductory meeting process.
Can I specify special requests (e.g. overnight care or multiple children)?
Can I specify special requests (e.g. overnight care or multiple children)?
Yes, you can indicate this in your request and coordinate it with the sitter.
Yes, you can indicate this in your request and coordinate it with the sitter.
How quickly can I find a babysitter?
How quickly can I find a babysitter?
That depends on location, timing, and availability, but the platform is designed to quickly find suitable matches. It often works within a few hours.
That depends on location, timing, and availability, but the platform is designed to quickly find suitable matches. It often works within a few hours.
How much does Charly Cares cost?
How much does Charly Cares cost?
The costs consist of the babysitter’s hourly rate and membership fees of €13.98 per month. This membership can be cancelled monthly.
The costs consist of the babysitter’s hourly rate and membership fees of €13.98 per month. This membership can be cancelled monthly.
How do I contact customer service?
How do I contact customer service?
Via WhatsApp or by phone.
Via WhatsApp or by phone.
Is Charly Cares active throughout the Netherlands?
Is Charly Cares active throughout the Netherlands?
Because childcare comes in different forms. We explain these terms so you can choose what best fits your situation.
Because childcare comes in different forms. We explain these terms so you can choose what best fits your situation.
For parents
For Babysitters
Folluw us
Need help?
Check our Support page
Direct Chat
Opening hours:
Every working day: 08:30 - 17:00
Charly Cares
Gerard Doustraat 62-1
1072 VV Amsterdam
Chamber of Commerce (KvK) 97121096
2026 Charly Cares
User Agreement Babysitting Agreement Privacy Statement Home Services Regulations Babysitting Insurance cookie policy Designed by and ems
For parents
For Babysitters
Folluw us
Need help?
Check our Support page
Direct Chat
Opening hours:
Every working day: 08:30 - 17:00
Charly Cares
Gerard Doustraat 62-1
1072 VV Amsterdam
Chamber of Commerce (KvK) 97121096
2026 Charly Cares
User Agreement Babysitting Agreement Privacy Statement Home Services Regulations Babysitting Insurance cookie policy Designed by and ems
Volg ons
Need help?
Check our Support page
Direct Chat
Openingstijden:
Iedere werkdag: 08:30 - 17:00
Charly Cares
Gerard Doustraat 62-1
1072 VV Amsterdam
KvK 97121096
For parents
For Babysitters
2026 Charly Cares
User Agreement Babysitting Agreement Privacy Statement Home Services Regulations Babysitting Insurance cookie policy Designed by and ems
2026 Charly Cares
User Agreement Babysitting Agreement Privacy Statement Home Services Regulations Babysitting Insurance cookie policy Designed by and ems