- 1. 1. GENERAL RULES
- 2. 2. HANDLING FORM
- 3. 3. SAFETY
- 4. 4. HYGIENE
- 5. 5. FOOD AND DRINK
- 6. 6. SOCIAL MEDIA & PRIVACY
Article 1: 1. GENERAL RULES
"General rules" are important for the best possible progress before, during and after the babysitting service. This section describes what to do when a babysitting service is cancelled and how to act in case of emergency.
Cancel babysitting service
The Angel can only cancel a booking in exceptional circumstances such
as illness or family circumstances. This should be done at least 24 hours before the babysitting service starts in the following way:
•The Angel will NOT contact the parent and let the cancellation process go through Charly Cares.
•The Angel calls 020-210 23 23 to cancel the booking, the booking is canceled after confirmation of one of our employees.
•Charly Cares contact the parents.
The Angel acts in accordance with the following steps in case of emergency:
The Angel calls 112 immediately
The Angel calls the parents and remains at all times with the child / children
The Angel calls Charly Cares through 020-210 23 23 within 12 hours.
For the babysitting service
The Angels ensure that they are well groomed and look representative before she
is going to the family.
The Angel does not wear offensive clothing (belly tops, short skirts, etc).
The Angels makes sure they are well rested before the babysitting service.
The Angel cannot babysit when having a (high) fever, a virus or cold sores.
The Angels has not used narcotic 12 to 24 hours before the start of the babysitting service.
For drinking there is a 12 hour rule. The Angels ensures that they have not been drinking at least 12 hours before the start of the babysitting service.
For drug use are 24 hour rule. The Angels ensures that they have not used drugs for at least 24 hours before the babysitting services.
The Angels ensures that at all times that they will be on time for the babysitting service. In
exceptional cases when the Angel is running late, the Angel will call the parent (not per SMS)
During the babysitting service
The Angels introduces themselves at the arrival of the family home and discusses the daily routine of the children. When necessary, the Angel asks questions to be able to handle as effectively as possible to the needs of parents and children.
The Angel invites no other people during her babysitting services and will not open the door to strangers during the babysitting service.
The Angel does not smoke in front of children.
The Angel contact parents when problems arise during the babysitting service.
After the babysitting service
The Angel gives the parents a complete transfer of the day once they are home. The Angel tells how the day has expired (eating, sleeping) and discusses any details.
The Angel reminds the parent at the end of the babysitting service to stop the timer so that the babysitting service is terminated correctly.
The Angel may assume tip.
If The Angels have a bad experience with the family, they will contact Charly Cares within 24 hours.
Article 2: 2. HANDLING FORM
"Handling Form" describes the course of action between the Angel and the family. You are proactive in devising activities as well as solutions. You restrain yourself from any kind of sexual behavior or any form of aggression. Charly Cares is obliged to report unacceptable behavior of the rules below.
Attitude is how you interpret behavior, how you react in a certain situation and how you interacts with the child.
The Angel interacts cheerfully and enthusiastically to the children. Also proactive in coming up with activities for the day.
The Angel is not mad (yelling or grabbing) at the children in a difficult situation, but tries to find a constructive way to a solution.
Aggression and violence
We interpret aggression as verbal and non-verbal unacceptable behavior. The behavior
exceeds the limits of what is generally acceptable and evokes feelings of fear, pain, sadness and / or anger of another.
Under violence we interpret inflicting bodily injury and / or disruption of little means.
The Angels does not force a child to do things that they wish not to do.
The Angel does not penetrate further into the private lives of the child than is functionally necessary. The Angel does not take the child into his or her home.
The Angel does not use any form of aggression or violence, such as name calling, touching and screaming.
The Angel signals and reports any form of aggression or violence by third parties against the child directly to Charly Cares.
Article 3: 3. SAFETY
'Safety' is of great importance for children. Children discover many and may not be aware of dangers. It is therefore important that you are always attentive and responsible. In an unsafe or dangerous situation you always call 112.
3.1 The Angel does not leave a child (<4 years) near sharp or small objects (the size of a marble).
3.2 The Angel makes assure that mealtimes are taking place at the table where she cut fruits and tomatoes etc. into four.
3.3 The Angel never leaves the children alone when playing in the bathroom
or a pool in the garden.
3.4 The Angel does not let the children in the kitchen when she is cooking, or boiling water in a kettle.
3.5 The Angel ensures that children are smeared on a sunny day with sunburn and
children <4 years old get a sun hat or sit in the shade.
The Angel is at all times in the vicinity of the child / children and never let the children alone.
The Angel is aware of possible dangers, such as heights (climbing), stairs (stair
gates), hazardous liquids, etc.
The Angel holds a baby always while changing a dresser and never gets away from the baby.
The Angel contacts the parents for a consultation on (suspected) the child's illness or fever higher than 38 degrees.
The Angel contacts the parents for consultation with prolonged persistent crying (> 30 minutes)
Article 4: 4. HYGIENE
'Cleanliness' is important to prevent children from getting sick. When changing / preparing food it is important to clean up or wash away everything.
The Angel ensures good hygiene during the day, which applies to the children and the environment itself. This include washing hands or rinsing a pacifier that fell.
The Angel uses soothing products for irritated buttocks producers during the change. Inform yourself about this with the parents if needed.
Article 5: 5. FOOD AND DRINK
"Meals” describes what to look for in feeding schedule of the children. From bottle feeding to any allergies, as babysitter it is important that you are always aware of a proper feeding schedule for the children.
The Angel discusses in advance with the parents what the children can and cannot eat and drink and adheres to these agreements.
The Angel considers any allergies and handles by offering alternative foods
The Angel makes the bottle for feeding a baby at regular times in the manner explained parents. The Angel checks whether the bottle has the correct temperature before giving the bottle. The temperature can be measured by sensing a drop of the bottle on the wrist, if it feels as warm as your body temperature the bottle is good. If the bottle is too hot, you can keep it under the cold tap.to top
Article 6: 6. SOCIAL MEDIA & PRIVACY
"Social media and privacy" are of great importance for the families of Charly Cares. As an Angel you are aware of sensitive information and post no pictures of children on social media.
6.1 The Angel respects the privacy of the family and do not talk to others about it.
6.2 Therefore, the Angel put no content on any form of social media relating to the babysitting service or family.to top